Legal notice

Effective date: 08/12/2026

This Legal Notice applies to the website, online store, social-media storefronts, and related services operated under the brand name Syeora (“Syeora”, “we”, “us”, or “our”).

By accessing our website or placing an order, you agree to this Legal Notice, our Terms & Conditions, Privacy Policy, Shipping Policy, and Return/Refund Policy.

Business information

  • Brand name: Syeora

  • Legal business name: Syeora Perfumes

  • Business address: Karachi Paksitan

  • Email: info@syeora.com

  • Telephone / WhatsApp: +92-333-0963049

  • Website: www.syeora.com

Products and product information

Syeora sells perfumes and related fragrance products in Pakistan. We aim to ensure that product descriptions, prices, images, sizes, notes, ingredients, availability, and other information are accurate. However:

  • Product images are for illustration; actual packaging, bottle design, labels, colour, or batch details may vary.

  • Fragrance perception and longevity can differ depending on skin type, weather, storage, application method, and personal sensitivity.

  • We do not guarantee that a fragrance will smell identical to another product, unless expressly stated by us in writing.

  • Product availability and prices may change without prior notice.

  • We may correct typographical errors, pricing errors, product-information errors, or stock inaccuracies at any time, including after an order is placed.

Authenticity and intellectual property

Unless specifically stated otherwise, Syeora represents that products sold as original are sourced through suppliers we believe to be legitimate. Brand names, trademarks, product names, logos, packaging designs, and other third-party intellectual property belong to their respective owners.

Syeora is not affiliated with, endorsed by, sponsored by, or authorized by any third-party perfume brand unless we expressly state so in writing.

All content created by Syeora—including the website design, Syeora name and logo, text, product descriptions, photographs, graphics, and marketing material—is owned by or licensed to Syeora and may not be copied, reproduced, distributed, or used without our prior written permission.

Orders, payment, and delivery

Submitting an order is an offer to purchase products from Syeora. An order is accepted only when we confirm it by email, WhatsApp, SMS, invoice, dispatch confirmation, or another written method.

We may refuse, cancel, or limit an order where we reasonably suspect fraud, incorrect pricing, stock unavailability, misuse of promotional offers, inaccurate delivery details, or violation of our policies.

  • Prices are stated in Pakistani Rupees (PKR), unless noted otherwise.

  • Delivery charges, cash-on-delivery charges, discounts, and applicable taxes will be shown at checkout or communicated before dispatch.

  • Delivery dates are estimates and may be affected by courier delays, weather, public holidays, incorrect address details, or circumstances outside our reasonable control.

  • For cash-on-delivery orders, customers may be contacted to verify their order before dispatch.

Electronic records and communications may be used as evidence of an order, payment instruction, acknowledgment, or agreement, consistent with Pakistan’s framework for electronic transactions.ibanet+1

Returns and refunds

Because perfumes are personal-use and hygiene-sensitive products, returns, exchanges, or refunds are governed by Syeora’s separate Return & Refund Policy.

Except where required by applicable law or where a product is damaged, defective, incorrect, or materially different from the confirmed order, opened, used, unsealed, or tested fragrance products may not be eligible for return or exchange. Customers must notify us within [X] days of delivery and provide order details and clear evidence where a product is damaged, incorrect, or defective.

Nothing in this notice is intended to remove consumer rights that cannot lawfully be excluded under applicable Pakistani consumer-protection law. Consumer-protection requirements in Pakistan may differ across provinces and territories.ibanet

Health and safety disclaimer

Perfumes may contain alcohol, fragrance compounds, essential oils, and other ingredients that can cause irritation, allergy, or sensitivity in some individuals.

Before use:

  • Check the product ingredients and warnings, where provided.

  • Conduct a patch test where appropriate.

  • Avoid contact with eyes, broken skin, and sensitive areas.

  • Keep products away from children, heat, flames, and direct sunlight.

  • Stop use immediately if irritation, rash, discomfort, or any adverse reaction occurs, and seek medical advice where necessary.

The information on our website is for general product information only and is not medical, dermatological, or professional health advice. If you have known allergies, skin conditions, are pregnant, or have a medical concern, consult a qualified healthcare professional before use.

Privacy and communications

We may collect and use information needed to process orders, deliver products, provide customer support, prevent fraud, improve our services, and—where permitted—send promotional communications. This may include your name, telephone number, email address, delivery address, order details, and payment-related information.

We do not intentionally sell customer personal information. We may share necessary information with service providers, courier companies, payment processors, technology providers, or authorities where legally required.

You may opt out of marketing messages at any time by contacting us at [email address] or using the unsubscribe option where available. We take reasonable measures to protect personal information, but no internet transmission or storage method is completely secure.

Pakistan’s legal framework includes rules addressing unauthorized access and misuse of data, including under the Prevention of Electronic Crimes Act, 2016.ibanet+1

Limitation of liability

To the maximum extent permitted by law, Syeora will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of our website, products, or services. Our total liability for a claim related to an order will not exceed the amount paid for the specific product giving rise to that claim.

This limitation does not apply where liability cannot legally be limited or excluded, including for rights available under applicable consumer-protection law.

Governing law and contact

This Legal Notice is governed by the laws of Pakistan. Any dispute will be subject to the jurisdiction of the competent courts of [City, Province, Pakistan], unless applicable law requires otherwise.

For questions, complaints, legal notices, or support, contact:

Syeora
karachi Pakistan
Email: info@syeora.com
Phone/WhatsApp: +92-333-0963049